Development Associate, Membership and Individual Giving
The James A. Michener Art Museum in Doylestown, PA seeks a Development Associate, Membership and Individual Giving to join our Development Team.
The James A. Michener Art Museum seeks an experienced, creative, passionate full-time Development Associate oversee and bolster membership, donors and friends of the Michener Art Museum. Overseeing Membership and the Annual Fund, the Development Associate, Membership and Annual Giving will manage and grow the Museum’s membership and Annual Giving programs, ensuring the membership program is welcoming and accessible to all communities.
Reporting to the Chief Development Officer, the Development Associate joins the Museum at a pivotal moment in its history, as a newly expanded executive leadership team begins to define an ambitious strategic plan. The Development Team will plan and direct strategic and comprehensive development programs, lead the development of new contributed income streams to ensure a sustainable future for the Michener and maintain a genuine and deep commitment to diversity and inclusion, and proactively ensure the Michener Art Museum is a thought leader in social justice, social access and full social inclusion.
Essential Functions:
The Development Associate will set strategies for the annual fund and membership programs in tandem with larger pipeline development objectives, goals, and engagement opportunities. He/She/They will monitor budgets and progress against goals through monthly reporting, develop a calendar/fiscal year engagement calendar to ensure regular touch points (cultivation, stewardship, and large-scale appeals) in support of contributed revenue goals and expenses and coordinate closely with Marketing and Communications, Public Engagement and Visitor Services around membership and fundraising, materials and content, and events including joint approaches for complementary programming.
An immediate priority will be the oversight of migration of membership database from Raisers Edge to a Salesforce system in FY22.
Primary Responsibilities:
The duties and responsibilities of the Development Associate, Membership and Annual Giving include, but are not limited to, the following:
• Ensure timely and seamless gift entry, gift acknowledgment, and all membership customer service. Oversee Membership fulfillment and special fulfillments in-house when needed
• Spearhead giving through membership levels: serve as primary relationship manager, develop and execute strategies to identify, cultivate, steward, and solicit new and existing donors; help to identify museum members with capacity/inclination to advance their membership path. Route member and donor lists and materials by appropriate development colleagues for follow up engagement and stewardship
• Regularly review database records for accuracy and consistency and overall database cleanliness. Create weekly and bi-monthly reconciliation reports on revenue, active member count, and member demographics
• Project manage all renewal and large-scale appeals and department engagement mailings or communications, including setting strategic content direction with the CDO, pulling lists, negotiating with mail houses for all mailings including new member welcomes, acquisitions, and renewal efforts
• Coordinate with the Director of Marketing and Communications in list building and segmentation determined by best business practices and department priorities and strategies
• Coordinate with the Director of Engagement in integrating member programming with community outreach
• Coordinate with the Director of Visitor Services and their team in membership special offers and desk sales incentives to maximize member conversion onsite and ensure that visitors and members have a positive experience on every visit to the Museum
• Responsible for the creation of membership-related events in coordination with the Special Events Manager, and Visitor Services, Building Operations, Exhibitions, and Public Engagement Departments, including to generate invitation lists, and be main departmental representative at members-only events and receptions
• Beginning in FY22, oversee migration of membership data from RE to Salesforce, thereafter track solicitations, renewals, program attendance, and activities in Salesforce
• Other duties as assigned.
Qualifications and Requirements:
• 3-5 year’s experience in museum membership and development, or related experience. Bachelor’s Degree preferred, but not required.
• Experience in program management to maintain fundraising best practices
• Strong computer literacy required, including database entry and reporting, spreadsheet management, and mail merge; experience with Raiser’s Edge, Workforce or similar database, Microsoft Word, Excel, and PowerPoint
• Excellent project management and budgeting skills
• Museum or membership/CRM background desirable
• Successful candidates will be organized, detail-oriented, and demonstrate a high aptitude for balancing competing priorities in a time-sensitive manner.
• Excellent communication (verbal and written), interpersonal skills, sensitivity to constituents, a commitment to exemplary customer service and professionalism including the ability to maintain confidentiality required.
• A confident, creative, and enthusiastic team player, a strategic thinker with a keen eye for detail, a strong interest in arts and culture and a good sense of humor.
• Occasional evening and weekend work; occasional travel required.
Salary is commensurate with experience plus excellent benefits. This is a full time regular, non-exempt position.
Interested candidates should submit a resume, cover letter, and summary of 3-5 programs you have planned/presented to jobs@michenerartmuseum.org. Please indicate your last name and “Development Associate, Membership and Individual Giving” in the subject line. No phone calls, please. We will respond to those candidates whose qualifications are best aligned with the components of this job description. Applicant review will continue until the position is filled.
The James A. Michener Art Museum is an Equal Opportunity Employer. Michener Staff are expected to maintain a genuine and deep commitment to diversity and inclusion; and proactively ensure the organization is a thought leader in social justice, social access and full social inclusion.
Learn more about the museum here.
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